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SERVICE

After Sales Service

Edit Date:2018-05-31
Accept the random quality inspection to the equipment manufacture
No matter any reason, the supplier should make response within 8 hours after receiving the notice from customer.
During the warranty time, for any equipment quality problems caused by the supplier, the supplier should make response within 8 hours after receiving the notice from customer and give solutions within 48 hours, and provide free charge maintenance.
The supplier provide service life maintenance under the equipment normal operation
The supplier ensures to offer vulnerable parts at any time and the complete equipment spare parts in long time.
Have investigation on using conditions of the sold equipment every 6 months, the supplier may give advice on equipment operation at any time and have site checking regularly or irregularly to develop a more appropriate operation and using standard.
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